UPCOMING EVENTS

We have access to a large team of experts and consultants from New Zealand and offshore which you can use for your own events and conferences. View our expert and consultant directories. Contact SmartNet (03) 3667 874 if you are interested in working inhouse with any of the following experts.

Steve Simpson (Aus)

Steve Simpson Organisational Culture Change 8-10 September 2010 Steve Simpson is an author, consultant and international speaker on organisational culture. His second book Cracking the Corporate Culture Code has been acclaimed globally. Up to now, managers have been aware of the concept of organisational culture, but because of a number of reasons have felt powerless to change it.

Steve's work on Unwritten Ground Rules gives them the understanding and the tools to bring about positive culture change. More....

After a keynote speaking assignment in Queenstown Steve is running three breakfast sessions in Christchurch, Auckland and Wellington on 8th, 9th and 10th of September and is available for in house sessions. Contact us re in house sessions.

Breakfast Presentation 7.00am - 8.30am Cracking the Corporate Culture Code -Understanding the Unwritten Ground Rules of your organisation
Register your interest now

David Gurteen (UK)

David Gurteen, Knowledge Cafés
NZ visit: 25 October - 5 November 2010

David Gurteen, founder of The Gurteen Knowledge Community is an independent knowledge educator and coach helping people in organizations to share their knowledge more freely; to be more creative and innovative and to work more effectively together.

David will run his Gurteen Knowledge Café - One-Day Masterclass in CHCH and Wellington and work with companies in-house while in NZ.

Ed Bernacki (Can)

Ed Bernacki, Innovation
NZ 15-30 October 2010

Ed Bernacki is an international speaker, writer and consultant on the use of innovation in organisations. He developed and is a director of the Idea Factory.

He is the author of "Wow! That's A Great Idea!" - a guide for executives wanting to find more and bigger ideas in their organisations.
During his career, he has built a reputation as an authority on innovation within the public sector. Ed is available to run innovation workshops with your organisation.

Dr Jack Bacon (US)

Dr Jack Bacon, Future Shaping
Returning to NZ October 17- 27 October 2011

Jack Bacon returns from Houston, Texas for his fourth speaking visit downunder. Dr Bacon is one of the world's most powerful popular speakers on technology and the factors that shape human society. He is the author of three popular books; My Grandfathers' Clock, My Stepdaughter's Watch, and The Parallel Bang.

In his daily work, he is on the management team overseeing the construction and operation of the most complicated technical project in history: the International Space Station.

Lyall Lukey

FOCUS on your Future
1 day open workshop Thursday 22 July 2010

FOCUS is a simple but effective goal-setting and goal-getting programme which will enable you to achieve more, in less time, in all areas of your life."...FOCUS provides tools of goal-setting not dealt with elsewhere” Accountant

The FOCUS workshop enables you to take time out to refocus your priorities, renew your energy and begin to set new goals.

You will take away practical resources to help you achieve your personal, family and work goals.

Interested in running this course in house? Contact us to discuss a tailor made programe.


Getting the Voice of the Customer Right: Mastering the Art of Customer Visits

Auckland: 2010 Date TBA	Christchurch: 2010 Date TBA

Ed McQuarrie

Led by the foremost authority on customer visits:
EDWARD F. McQUARRIE, Ph.D.

An intensive one-day seminar on how to design, conduct and analyze customer visits for new product innovation. Learn proven techniques to identify customer needs - including unmet, unspoken needs - and significantly boost your product success rate.

Professor Edward McQuarrie is the Associate Dean for Assessment in the Leavey School of Business and Professor in the Department of Marketing at Santa Clara University. A leading VOC expert, McQuarrie is author of Customer Visits: Building a Better Market Focus and The Market Research Toolbox: A Concise Guide for Beginner

This course was booked out when run in 2007, 2008 and 2009. Contact SmartNet (03) 3667 874 if you are interested in attending the next workshop in 2010.

Dr Derek Roger

Challenge of Change Programme with Dr Derek Roger
Full day programme or tailor made in house options.

The one constant in life is that everything changes. The Challenge of Change training programme provides the resilience to negotiate change without stress.

"The best training day I've had in my entire career!”

"Very impressed with the content of the course and enjoyed the professional way it was conveyed. Excellent! Very helpful personally, both for the work environment and my private social time.”

"Should be compulsory for all!” "An extremely practical programme but with a solid research foundation - inspires confidence in the training.”

Dr. Derek Roger has developed a practical programme that enables people to build on their existing stress management skills and build resilience. Contact us for more detail.


Mary-Alice Arthur Change Facilitator		Engaging your people for greater productivity: Mary-Alice Arthur Mary-Alice Arthur - Appreciative Enquiry Workshops & Facilitation Contact SmartNet if you are interested in using Mary-Alice to facilitate an in-house Appreciative Enquiry process or to run an introductory workshop.

UPCOMING EVENTS

Getting the Voice of the Customer Right: Mastering the Art of Customer Visits

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