UPCOMING EVENTS

We have access to a large team of experts and consultants from New Zealand and offshore which you can use for your own events and conferences. View our expert and consultant directories. Contact SmartNet (03) 3667 874 if you are interested in working inhouse with any of the following experts.

Michael Sampson		Michael Sampson - Sharepoint Collaboration & Governance Wellington: April 2010 - Dates TBA Christchurch: April 2010 - Dates TBA Michael Sampson is a Collaboration Strategist. He helps end-user organizations in New Zealand, Australia, the United States, Europe and other places around the world improve the performance of distributed teams.

More on Michael Sampson


Dr Jack Bacon		Dr Jack Bacon - Futurist Returning to NZ Aug - Sept 2010 TBC Dr Bacon is one of the world's most popular speakers on technology and the factors that shape human society. He is the author of three popular books; My Grandfathers' Clock, My Stepdaughter's Watch, and The Parallel Bang. In his daily work, he is on the management team overseeing the construction and operation of the most complicated technical project in history: the International Space Station.

Contact us to discuss how Jack could lift your 2010 Conference or Management event into a new orbit. More on Dr Jack Bacon.


David Gurteen		David Gurteen - Knowledge Management Expert NZ Visit: 18-29 September 2009 David Gurteen, founder of The Gurteen Knowledge Community is an independent knowledge educator and coach helping people in organizations to share their knowledge more freely; to be more creative and innovative and to work more effectively together. David will run his Gurteen Knowledge Café - One-Day Masterclass in CHCH and Wellington and work with companies in-house while in NZ.

Contact us to discuss how David could work with your organisation in 2010


Steve Denning		Steve Denning - Storytelling and Leadership Expert NZ Visit: May 2010 TBC Steve Denning is the author of best selling business books Squirrel Inc.: A Fable of Leadership and Storytelling and The Secret Language of Leadership. He will be in New Zealand 2010 and will be available to work in house with interested organisations.

More on Steve Denning.

Getting the Voice of the Customer Right: Mastering the Art of Customer Visits

Auckland: 2010 Date TBA	Christchurch: 2010 Date TBA

Ed McQuarrie

Led by the foremost authority on customer visits:
EDWARD F. McQUARRIE, Ph.D.

An intensive one-day seminar on how to design, conduct and analyze customer visits for new product innovation. Learn proven techniques to identify customer needs - including unmet, unspoken needs - and significantly boost your product success rate.

Professor Edward McQuarrie is the Associate Dean for Assessment in the Leavey School of Business and Professor in the Department of Marketing at Santa Clara University. A leading VOC expert, McQuarrie is author of Customer Visits: Building a Better Market Focus and The Market Research Toolbox: A Concise Guide for Beginner

This course was booked out when run in 2007, 2008 and 2009. Contact SmartNet (03) 3667 874 if you are interested in attending the next workshop in 2010.

Lyall Lukey

FOCUS on your Future

FOCUS is a simple but effective goal-setting and goal-getting programme which will enable you to achieve more, in less time, in all areas of your life.

"...FOCUS provides tools of goal-setting not dealt with elsewhere” Accountant

The FOCUS workshop enables you to take time out to refocus your priorities, renew your energy and begin to set new goals. You will take away practical resources to help you achieve your personal, family and work goals.

Get set for 2010 and beyond - Register now for the next workshop or contact us to discuss in house options.

Dr Derek Roger

Challenge of Change Programme with Dr Derek Roger
Full day programme or tailor made in house options.

The one constant in life is that everything changes. The Challenge of Change training programme provides the resilience to negotiate change without stress.

"The best training day I've had in my entire career!”

"Very impressed with the content of the course and enjoyed the professional way it was conveyed. Excellent! Very helpful personally, both for the work environment and my private social time.”

"Should be compulsory for all!” "An extremely practical programme but with a solid research foundation - inspires confidence in the training.”

Dr. Derek Roger has developed a practical programme that enables people to build on their existing stress management skills and build resilience. Contact us for more detail.


Mary-Alice Arthur Change Facilitator		Engaging your people for greater productivity: Mary-Alice Arthur Mary-Alice Arthur - Appreciative Enquiry Workshops & Facilitation Contact SmartNet if you are interested in using Mary-Alice to facilitate an in-house Appreciative Enquiry process or to run an introductory workshop.

UPCOMING EVENTS

Getting the Voice of the Customer Right: Mastering the Art of Customer Visits

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